Santa Barbara Salon - Santa Barbara, California

Francesca Patent

Alex is by far the best hair stylist I've been to. I've been to at least 10 different hair stylists in the past 3 or so years and have maybe left only one of those appointments satisfied with my hair color. I have thick, black, Asian hair and I get very bright blonde highlights done, which is why it's super hard for me to find stylists who satisfy my expectations. He does my hair very quickly (about 2 hours which usually takes other stylists 4-6 hours), and the color is always exactly what I want. Alex is phenomenal at what he does.

Allison Francis

Alex is amazing blonde hair coloring specialist. He’s saved my hair as I had so many things done to my hair trying to get the right color blonde and every time I go to him he nails it every time I never have to worry. So if you’re wanting Your hair, soft and luscious after every treatment plus looking amazing you need to go See Alex at the Santa Barbara salon. You will not regret it.

Emily Wouts

Virginia did an amazing job with my hair! It was my first time getting a keratin treatment and she walked me through the process and aftercare for it. She is so sweet and my hair turned out amazing! I will definitely be coming back to this salon.

ava Ghirann

Excellent salon, impeccable service. They are masters at what they do. I have had the privilege of working with both Alex and Ashleigh. Their attention to detail and perfectionism is unmatched. So happy I found this gem.

blingnbubbles

8/10/18: online appointment requested for 5pm 8/16. Noted to look at my last appointment to ensure enough time was reserved. Advised the appointment was not considered reserved until email confirmation.

8/11: Received "Appointment Accepted" email

8/13: Received email to confirm myappointment via a link; "Appointment reconfirmed"

8/15: Reminder email received

8/16 - Day of Appointment: 11:40am rec'd email & text "Appointment Cancelled" not enough time to finish my hair! REALLY? You wait until the day of the appointment and cancel an appointment?!?!?!?!?!?! After accepting, confirming, and reminding you have the audacity to cancel an appointment that was to happen in 5 hours! I immediately texted back stating I would come in early and they said it was too busy. The appointment would take 3 hours and they closed at 7pm. So, help me understand why you wouldn't honor your appointment and stay open an hour later or perhaps call more than hours prior to address.

I immediately called at least 8 times and no one would pick up the phone. I had to leave voice mail messages and have not received a call back in 2 weeks. Serious customer service issues.

I have since called and left messages to discuss with the owner, Alex. He has not returned phone calls either. NOTHING. Disappointing.

The silver lining is I found a new stylist at a new salon that is among the best I've ever experienced and appreciates my business.

Additionally the billing practices are somewhat subjective. As someone new to town, I have only visited the salon twice, had the exact same services, and was charged $50 more the 2nd time. I questioned the charge but the receptionist was dismissive.

Kelli DaRin

I highly recommend Santa Barbara Salon. I go to Virginia who is extremely kind and listens. Most importantly, she does the best color and haircut. My hair is the healthiest it has been in a long time. Furthermore, Alex is very friendly and addresses people by name even if you are not his client. The place is clean and the only place I will go to get my hair done.

Lorraine Westendorf

Virginia gave me a perfectly shaped bob haircut yesterday. She was meticulous in her snipping and layering. Best haircut I have had in a couple of years. Very sweet too! Also appreciated the person who made the appointment letting me know that the salon was across from the cinema so I found it easily. Great job all around.

Kayli Keiser

Cant praise Alex’s Salon enough for the miracle they performed on my hair. Ashleigh did a full head of highlights and she exceeded my expectations! Even though I hadn’t gotten my hair done in years, it looked super natural. The salon was beautiful and relaxing, a place I definitely look forward to returning to!